Sterling Jewelers Inc. Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	09/16/2014	Closed	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	09/09/2014	Closed	Yes	-
Credit card	-	Incorrect information on credit report	-	09/08/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	09/05/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	09/04/2014	In progress	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	08/28/2014	In progress	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	08/22/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/14/2014	Closed with explanation	Yes	-
Credit card	-	Incorrect information on credit report	-	08/11/2014	Closed with monetary relief	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/06/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/28/2014	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	07/28/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	07/22/2014	Closed with explanation	Yes	-
Credit card	-	Incorrect information on credit report	-	07/22/2014	Closed with monetary relief	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/21/2014	Closed with explanation	Yes	-
Credit card	-	Incorrect information on credit report	-	07/19/2014	Closed with monetary relief	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	07/15/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/02/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt resulted from identity theft	06/28/2014	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/23/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/16/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/10/2014	Closed with non-monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/09/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	06/06/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Called after sent written cease of comm	06/05/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Indicated committed crime not paying	06/05/2014	Closed with non-monetary relief	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	05/29/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not disclosed as an attempt to collect	05/28/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted employer after asked not to	05/27/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/27/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted employer after asked not to	05/23/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/22/2014	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	05/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	05/13/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	05/07/2014	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	05/05/2014	Closed with monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	05/02/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/01/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	04/23/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt is not mine	04/23/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	04/21/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt was paid	04/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Indicated committed crime not paying	04/12/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	04/11/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/04/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Called after sent written cease of comm	03/21/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	03/17/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	03/04/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	02/17/2014	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Called after sent written cease of comm	02/14/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	02/11/2014	Closed with non-monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	02/11/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	02/07/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to/Collected exempt funds	02/06/2014	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	02/03/2014	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	01/24/2014	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	01/24/2014	Closed with monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Impersonated an attorney or official	01/21/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	01/08/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	01/06/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	12/11/2013	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	12/08/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Threatened to take legal action	12/03/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was discharged in bankruptcy	11/20/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted me after I asked not to	11/10/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	11/04/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Talked to a third party about my debt	10/25/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted me after I asked not to	10/23/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/23/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/22/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/09/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	09/28/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Threatened to take legal action	09/11/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	09/03/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Threatened to take legal action	08/29/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	08/21/2013	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	07/01/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/19/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	04/15/2013	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	04/04/2013	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	02/26/2013	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	02/02/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/21/2012	Closed with explanation	Yes	Yes

Sterling Jewelers Inc. Consumer Complaints

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Submitted complaints

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